In case you’ve observed that not each textual content message despatched to you in your Samsung Galaxy S8 is getting by means of, you’re not alone. Quite a few different customers are reporting the identical subject.
In threads on Reddit, customers throughout Verizon, AT&T, T-Cellular, and Dash are all reporting that some messages individuals have despatched to them aren’t being acquired, or that there’s a delay in getting them. This appears to occur no matter which SMS app is used.
Some customers report that providers that push message alerts to your laptop momentarily present the messages, so they’re coming by means of, however for some cause aren’t being displayed on Galaxy S8 handsets.
Anecdotally some customers are saying that in the event that they disable ‘Superior Messaging’ in Samsung’s personal SMS app the issue is solved, however others are nonetheless reporting lacking texts.
Samsung, for its half, is aware of about this “restricted” subject, even when it would not have a particular answer for everybody for the time being.
“There are a number of situations that might contribute to points with SMS messaging on cellular gadgets,” a Samsung spokesperson mentioned in a press release despatched to TechRadar.
“We now have acquired a restricted variety of inquiries from prospects about this and are working with every of them individually to handle their questions and hassle shoot their points.
“We’ll proceed to promptly examine and resolve any points dropped at us by our prospects. Clients with product questions or points ought to contact 1-800-SAMSUNG in order that we may help them.”
It could possibly be a small-scale downside
It’s not clear how widespread this downside truly is. Though there are a variety of threads on Reddit about it the variety of posts most likely doesn’t exceed a couple of hundred, so it might be that not all that many customers are literally having this downside.
It might even be a regional subject, as most customers reporting the difficulty are on US networks, although one we’ve seen is on Rogers in Canada and having the identical subject with their Samsung Galaxy S8 Plus.
Regardless of the cause and nevertheless widespread, the excellent news is that this sounds prefer it’s one thing Samsung will most likely be capable to repair with a software program replace, so even if you happen to aren’t getting all of your messages you possible gained’t must restore or change your cellphone, you’ll simply have to attend for a repair. Hopefully you gained’t have to attend for too lengthy, particularly as this cellphone is sitting in our best phone rating.